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Bijection for Airlines

One disruption, handled as one change.

Flights, aircraft, crew and bookings in one model, so a disruption is handled as one change, not ten phone calls.

When a flight is delayed, operations updates the schedule, crew control checks duty limits, maintenance checks the aircraft and customer service rebooks passengers, each in its own system and often by phone.

Bijection links flights, aircraft, crew, bookings and maintenance into one model. A disruption becomes a workflow that previews its effects on crew, aircraft and passengers, waits for the right approvals and writes each change back to the system that owns it.

  • Delays

    Starts: A departure slips past your threshold

    1. Show the effect on connections, crew duty and the aircraft’s next flights.
    2. Operations approves a plan.
    3. Passengers get the new time by SMS.

  • Crew replacements

    Starts: A crew member calls in sick

    1. List available crew who stay within duty limits.
    2. Crew control picks a replacement.
    3. The roster is updated, and the crew member is notified.

  • Deferred defects

    Starts: A defect is deferred on an aircraft

    1. Record the deferral and its expiry.
    2. Schedule the repair before it expires.
    3. If the repair slips, operations is told before the aircraft’s next flight.

  • Rebooking

    Starts: A flight is cancelled

    1. Find each passenger’s next available option.
    2. Rebook within your rules.
    3. Cases outside the rules go to an agent.

  • Delay compensation

    Starts: A passenger claims compensation

    1. Check the flight’s actual times and the recorded cause of delay.
    2. Eligible claims are paid within your limits.
    3. Others go to review with the evidence attached.

  • Aircraft swaps

    Starts: An aircraft becomes unavailable

    1. Preview swapping in another aircraft on a branch.
    2. Check seat counts and maintenance due dates.
    3. Operations approves the swap.

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