One order record, not four screens. Disagreements included.
An order’s truth is split across storefront, warehouse, ERP and carrier. Make it one record that names where each part came from.
The systems you already run, the objects your product declares, and the work your team gets back.
These marks name the kinds of system a source declaration reaches — a picture of the ecosystem, not a fixed menu, and nothing here implies a partnership.
Stop comparing screens. Start recording fixes.
Four systems, one order
Payment, allocation, shipment and return sit on one order object, each part stamped with the capture behind it.
Disagreements become facts
When the ERP and the warehouse report different quantities, the record shows both and dates each.
Every correction is declared
Forcing an allocation or splitting a shipment becomes an Action with declared effects, not an untracked edit downstream.
What teams build. On day one.
Four places this work turns into declared objects, governed reads, and reviewed changes.
Order state
One Function answers where an order stands — paid, allocated, picked, in transit, returned — and names the capture behind each part.
Exception queue
The stuck-order spreadsheet becomes a list of objects, and clearing one crosses an Action instead of a typed correction in the ERP.
Goodwill and refunds
Goodwill over your limit waits for a second approver, who sees the order and the reason before the money moves.
Seasonal repricing
Repricing a range or retiring a line applies to every affected product at once, under one review and one ledger entry.
How it runs. End to end.
The same path every product takes: connect what exists, declare what it means, then publish the reads and the changes.
- 01
Connect the stack the store already runs on
Storefront, warehouse system, ERP, carrier feeds and the helpdesk keep their writes. Bijection pulls a read-only copy of each on the cadence you set, and every order page states which pull it was built from.
- 02
Declare what an order actually is
Order, line, shipment, inventory position, product and customer, with the links between them, written down once in reviewed product source — rather than implied differently by five integration scripts that each mean something else by ‘shipped’.
- 03
Publish the questions and the interventions
Order state and available-to-promise become named Functions that return their evidence. Cancellations, overrides, refunds and price changes become Actions with declared effects and the review thresholds your business already applies.
- 04
Put agents on the exception list
An agent can work a stuck order, but only by calling the Functions and Actions an operator has. It proposes; anything you marked for review still waits for the person who delegated to it.
Common questions.
No. No order traffic passes through Bijection and it does not become the system of record for an order. It reads those systems and joins them, and the changes it makes are the outbound operations your product source declared, through the interfaces those systems already publish.
No, and at peak that is the thing to be honest about. It is the last warehouse capture at the interval you chose, and the page says which one — so during a drop, that interval is the error bar on every count an operator reads. The protection is narrower and real: an Action plans against a specific allocation and refuses to apply if that allocation moved before the approval.
Dashboards report. The fix still happens in whichever system was quickest to open, under that system’s permissions and its own audit trail, which is why the correction and the report drift apart. Here the read and the correction come from one declared model, and the correction carries its author, inputs and effects into an append-only ledger.
Bring us a process.
We'll build it with you.
A business process, the systems it touches, and the rules it needs to follow.